Terms & Conditions
22Ultimate Terms & Conditions
Effective Date: 11/02/2025
These Terms & Conditions outline the rules and regulations for using 22Ultimate.com, purchasing products, entering promotional giveaways, and engaging with our services.
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1. General Terms
1.1 By accessing or using 22Ultimate.com, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using the website.
1.2 These Terms & Conditions may be updated at any time without prior notice. Continued use of the website constitutes acceptance of the latest version.
1.3 Users must be 18 years or older or have parental consent to use this website.
1.4 Any abuse, fraudulent activity, or misuse of the website, services, or promotions will result in termination of access without notice.
1.5 We reserve the right to modify, suspend, or discontinue any part of the website or services at any time without liability to users.
1.6 Fraud Prevention & Account Termination: Any fraudulent, deceptive, or abusive behavior, including but not limited to multiple fake entries, bot registrations, or false refund claims, will result in immediate termination of access and potential legal action.
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2. Orders & Purchases
2.1 Product Availability: All purchases are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.
2.2 Pricing: The currency for purchases is as displayed on the site and indicated at checkout. Prices may be updated without prior notice.
2.3 Payments: Payments must be made at the time of order. We accept major credit cards, debit cards, and other payment methods as specified at checkout.
2.4 Cancellations & Modifications: Orders cannot be canceled or modified once placed. Exceptions apply at our discretion if the order has not been processed.
2.5 Chargebacks & Disputes: Any chargebacks or payment disputes initiated by customers without prior communication with us may result in account suspension or legal action.
2.6 Digital Products / Artwork Sales:
– Digital artwork purchases are non-refundable.
– Customers receive non-exclusive rights to the artwork.
– 22Ultimate retains full ownership of digital products sold.
– The purchase of digital artwork is the primary transaction, and any giveaway entries received are an additional bonus and not the purchased product itself.
– 22Ultimate is not responsible for the final quality, style, or design of the digital artwork. By purchasing, the buyer accepts the final product as-is.
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3. Promotional Giveaways & Entries
3.1 Eligibility: Promotional giveaways are available to residents of New Zealand, Australia, and other eligible international regions unless stated otherwise. Entrants must be 18 years or older.
3.2 Entry Conditions:
– Each purchase of a specified product or digital artwork may include one or more entries into a giveaway.
– A free entry method is available via community subscription, which may require liking/following social media pages and agreeing to marketing communications.
– Entry Limits: A single entrant may receive a maximum of X entries per giveaway. Automated or mass-generated entries are prohibited.
3.3 Winner Selection:
– Winners are selected through an independent random draw system.
– The winner will be contacted via email or phone and must respond within 7 days. If no response is received, the prize will be redrawn.
– The winner’s name may be publicly announced on our website and social media pages.
3.4 Right to Modify, Pause, or Cancel Giveaways:
– 22Ultimate reserves the right to modify, suspend, or cancel any giveaway due to unforeseen circumstances (e.g., legal changes, supply chain issues).
– Prizes may be substituted with a similar item of equal or greater value if necessary.
3.5 Legal Compliance & Liability Disclaimer:
– These promotional giveaways are not lotteries or gambling-related events, as no purchase is required to enter.
– 22Ultimate complies with New Zealand, Australian, and international gambling laws, ensuring fairness and transparency.
– International entrants are responsible for ensuring compliance with laws in their respective countries.
– Winners are solely responsible for any taxes, customs duties, or other legal obligations related to receiving a prize.
– Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash.
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4. Shipping & Delivery
4.1 Shipping costs and delivery timeframes vary based on product, destination, and stock levels. Customers must inquire for shipping details if not provided at checkout.
4.2 We are not responsible for delivery delays due to customs, stock shortages, logistics issues, or courier-related delays.
4.3 Customers are responsible for providing accurate shipping details. We are not liable for lost shipments due to incorrect addresses.
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5. Returns & Refunds
5.1 Returns are accepted within 30 days of purchase, provided the item is unused, in original packaging, and in resellable condition.
5.2 Refunds are processed back to the original payment method and do not include original shipping costs unless the item is faulty or incorrect.
5.3 Customers are responsible for all return shipping costs unless otherwise specified.
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6. Warranty & Liability
6.1 Our products come with a manufacturer’s warranty:
– Electric Bikes: 1-year warranty on frame, battery, and motor.
– Accessories & Gear: 6-month warranty.
6.2 The warranty does not cover:
– Normal wear and tear
– Accidental damage, misuse, or improper maintenance
– Unauthorized repairs or modifications
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7. Governing Law
These Terms & Conditions are governed by the laws of New Zealand, Australia, and relevant international legal frameworks. Any disputes shall be resolved in accordance with the applicable laws in these jurisdictions.
7.1 Any legal claims or disputes must be filed within 3 months of the issue arising.
7.2 If any provision in these Terms is found to be unenforceable, the remaining provisions shall still apply.
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8. Contact Us
For inquiries related to these Terms & Conditions, please contact us at:
– Email: info@22ultimate.com
– Website: 22Ultimate.com