Privacy Policy

22Ultimate Privacy Policy

Effective Date: 11/02/2025

At 22Ultimate, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website 22Ultimate.com, purchase products, enter giveaways, or subscribe to marketing communications.

By using our services, you acknowledge and agree to this Privacy Policy and our Terms & Conditions. If you do not agree, please discontinue using our website or services.

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1. Information We Collect

We collect different types of data for order fulfillment, marketing, and giveaways.

Personal Information:
– Name, email, phone, shipping & billing address
– Purchase history, order details
– Giveaway entry data (email opt-in, purchase-based entries)

Payment & Transaction Data:
– Payment confirmation details (processed via Stripe/PayPal)
– Purchase receipts & order tracking data
– Warranty registrations

Giveaway Entry Data:
– Name, email, entry method (free or paid)
– IP address (to prevent fraudulent signups)
– Social media engagement (if applicable)

Browsing Data & Cookies:
– IP address, device type, browser version
– Pages visited, ad interactions (via Facebook Pixel, Google Analytics)

Social Media & Marketing Data:
– Social media interactions may be collected through tracking pixels, API integrations, or public user profiles if you engage with our posts, ads, or pages.

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2. How We Use Your Information

We do not sell, rent, or trade your personal data. We use it for:
– Order fulfillment and payment processing
– Shipping and tracking
– Giveaway validation and winner selection
– Warranty support
– Marketing and promotional emails (with consent)
– Fraud prevention and security

Legal Basis for Processing Data:
– Contractual Necessity: To fulfill orders, provide customer support, and process transactions.
– Legitimate Interest: To prevent fraud, analyze site traffic, and improve services.
– Consent: For marketing emails, SMS alerts, and social media ad targeting.
– Legal Obligation: When required for regulatory compliance (e.g., tax reporting, fraud prevention).

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3. Payment Security & Data Protection

– All payments are processed via Stripe or PayPal (we do not store card details).
– All transactions are protected by SSL encryption and industry-standard security protocols.
– Third-party fraud detection tools ensure secure processing.

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4. Marketing & Communication Preferences

– Transactional Emails: Order confirmations, shipping updates.
– Marketing Emails (Optional): Promotions, giveaways, new product launches.
– SMS Alerts (Optional): Order status updates (explicit opt-in required, opt-out anytime by replying STOP).
– Opt-Out: Unsubscribe anytime via the email footer.

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5. Giveaway Entries & Anti-Fraud Measures

To maintain fairness, we prohibit multiple accounts and automated entries.

Giveaway Rules:
– One Entry Per Person (unless bonus entries apply)
– No Automated Signups or Bots
– IP and Device Verification to prevent duplicate entries
– ID Verification may be required for high-value prizes. Once verified, ID details will be securely deleted unless retention is legally required.

Suspicious activity may result in disqualification.

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6. Data Retention & Customer Rights

How Long We Keep Data:
– Orders and Warranties: Retained for 7 years to comply with tax, accounting, and consumer protection laws.
– Marketing Data: Stored until you opt out.
– Giveaway Entries: Kept for verification purposes.

Your Rights:
– Request a copy of your stored data
– Update or delete personal information
– Opt out of marketing emails and targeted ads

To request data deletion, contact us at info@22ultimate.com.

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7. Data Sharing & Third Parties

We do not sell personal data but may share it with:
– Shipping Providers (order fulfillment)
– Payment Processors (Stripe, PayPal for secure transactions)
– Marketing Platforms (Google Ads, Facebook, Meta Pixel, Google Analytics)
– Legal Authorities (fraud prevention if required)

Third parties are prohibited from using your data for independent marketing purposes.

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8. International Data Compliance (NZ & Australia)

We comply with:
– New Zealand Privacy Act 2020
– Australia’s Privacy Act 1988 (Cth)
– GDPR (EU Data Protection)
– CCPA (California Consumer Privacy Act)

Personal data is securely stored in cloud servers located in [New Zealand/Australia/Other]. International data transfers comply with applicable regulations.

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9. Liability Protection & Dispute Resolution

Limitation of Liability:
We are not liable for losses resulting from:
– User misuse of data (e.g., sharing passwords)
– Third-party breaches (e.g., hacking of Stripe/PayPal)
– Unlawful giveaway entries or fraudulent activity

By using our services, you agree to indemnify 22Ultimate against claims arising from unauthorized data usage, fraud, or policy violations.

Dispute Resolution:
– Before pursuing legal action, disputes may be resolved through mediation or arbitration.
– If unresolved, legal claims will be handled under New Zealand and Australian law.

For legal concerns, contact us at info@22ultimate.com.

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10. Cookie Policy & Tracking Technologies

What Cookies We Use:
– Essential Cookies – Required for website functionality.
– Analytics Cookies – Help us understand website usage.
– Marketing Cookies – Used for targeted advertising (Google Ads, Facebook Pixel).

Managing Your Cookies:
– Disable cookies via browser settings.
– Opt out of targeted ads via Google and Facebook ad preferences.

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11. Data Breach Notification Policy

In Case of a Data Breach:
– We will notify affected users within 72 hours.
– Where legally required, we will report data breaches to the relevant privacy regulators.
– We will take immediate action to secure compromised data.

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12. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted here.

Last Updated: 11/02/2025

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13. Contact Us

For privacy-related concerns, contact us at:
– Email: info@22ultimate.com
– Website: 22Ultimate.com